06-19-2012 07:28 PM - last edited on 03-25-2019 08:47 PM by ciscomoderator
A customer of mine would like to edit the XML files to include a "help" URL that pops up a mini-browser in Jabber. Is this something that has been done? Ideally the user will stay within Jabber to read the customer specific help information rather than being redirected to their native browser (ie Chrome/Firefox). Can someone please shed some light on this scenario, and how the XML files would look to accommodate?
Thanks!
06-19-2012 10:24 PM
Another issue is when the file is set to read-only the network copy still overwrites it.
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06-19-2012 10:32 PM
Hi
This is described in the admin guide, page 87 onwards: http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg.pdf
There is an example config file in the document as well with custom tabs included. The config file should be uploaded to your CUCM TFTP server.
Aaron
06-20-2012 07:29 PM
For some reason the local version of the configuration is ignored, only the network version applies. The customer is using the following code:
<?xml version="1.0"
</configuration>
06-20-2012 10:27 PM
Hi
Back to the admin guide then - it contains (page 55 onwards) a description of how you can upload a 'group' config file and apply that separate config file to a subset of users. That should allow you to test your file without impacting other users..
Principal Engineer at Logicalis UK
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