Licensing Cisco Unified Attendant Console Software uograde from CUCM 9 to CUCM 11

[cristian.munoz]

Hi All

I have a Cisco Unified Attendant Console user in the CUCM 9.1 and now this user must migrate to the new CUCM 11.5. What is the procedure?

TIA
Cristian

[Jaime Valencia]

AC licenses are independent of CUCM licenses. AC licenses are applied to the CUACA server or the CUACS client, on the old versions they were always installed in the server.

Not sure what you're asking here.

[cristian.munoz]

Dear Jaime

Do you know what is the procedure for do this?

TIA
Cristian

[Jaime Valencia]

Procedure for what???

[cristian.munoz]

Procedure for upgrade the licence installed in the Attendant Console 9.1 to Attendant Console 11.5.

[Jaime Valencia]

Discuss with pre-sales what you need to buy to get the AC of your choosing and how to go about licensing, if you can migrate or buy new licenses.