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Jabber 12.7 showing email address in Phonenumber list of call button

BrianS1
Level 1
Level 1

Hello.

So after upgrading from Jabber 12.1 to 12.7 i noticed one annoying thing: When you want to call somebody in your contact list, the contacts e-mail address is shown in the list of the phone numbers. And when you click on the e-mail address, the phone tries to make a normal call which is really stupid and not working of course.

its also very annoying because in 12.1 if a user has only one number and you click on the green call button, it immediately starts a call with the number. now the call button always shows a drop down list with the number and e-mail address.

 

how can i remove e-mail address from number list like it was in 12.1?

3 Replies 3

pwenger
Level 3
Level 3

Hi

 

In Jabber 12.6 the parameter <enablesipuridialing> changed to TRUE as default value.

Change it back to false in your jabber-config.xml and you are fine.

 

Hope this helps

 

Peter

Huh, I didn't know that, since I mostly have SIP URI dialing enabled. Strange how Cisco rarely changes the default behavior, and our list of base configuration changes grows for each new installation, but this one time they didn't do that. Good to know.

thanks @pwenger 

also i noticed,
when "Directory URI" is set on End-User field info,
 jabber will use that as Number to Dial..

if we delete "Directory URI" field manaully 
or
 disable sync it from LDAP-Server by set it to "msRTCSIP-primaryaddress"

jabber will no longer show or use Email as a number to dial..

(Rate by "Helpful" or "Accept") (محمدرضا هادی_ایران) (Telegram: @morez_hadi) (Email: morez.hadi@gmail.com)