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Contributor

Mac OS X Client Date?

Is there an anticipated date for a WebEx Connect Client for Mac OS users besides the Web Interfaces?  I would love to start video etc etc without having to Run VMware/Parallels (iChat to normal Connect Client doesn establish video)...

54 REPLIES 54
Beginner

Re: Mac OS X Client Date?

I don't have an answer but will second the request.

Cisco Employee

Re: Mac OS X Client Date?

There is progress being made from what I understand, but nothing confirmed.

Contributor

Re: Mac OS X Client Date?

Will there Ever Be an Update On This.......ugh!........Office Communicator Runs better in my Virtual Machine anyhow....Whatever I guess.....Thought we were about open Collaboration/Platform....

Enthusiast

Re: Mac OS X Client Date?

We're working on it Samuel, admittedly taking awhile for us to get there.

We're going through a phased approach here.  In C6.5 we're focused on a browser-based IM client.  Bad news is it won't address your feedback around video, but the biggest request we have been getting from customers is wanting to enable a WebEx Connect client to handle IM for their entire organization - regardless of OS. IT admins wanted to be able to manage all users through a central back-end.  So this browser-based client will have the same basic UI as the current Windows desktop client, but will really be IM only.  C6.5 is targeted for the second quarter of 2010.

Next phase is a Mac rich client.  With this we'd be looking to enable the whole deal you get with WebEx Connect for Windows today.  I'll caveat myself by saying we're still way early in the dev process but we're targeting the end of the year 2010 to deliver this.


I know, not ideal for Mac users but based on customer feedback, our thought process was to get out a solution quickly to handle IM on non-Windows platforms and then provide a rich Mac experience as soon as we could after that.

Beginner

Re: Mac OS X Client Date?

I thought it was safe to assume that since the WebEx Connect client is now using XMPP, it'd be as simple as pointing an XMPP/Jabber client at the webex connect servers and viola, you've got IM only integration across all platforms.

It seems very counter-productive to waste development cycles creating a web based IM only client and forcing your users to use that when there are already a large amount of very good XMPP clients out there that offer great functionality.  Why not open access to your servers from these clients on an "at your own risk" basis.

I have to say that it's very disappointing to be paying for an IM client that's many years behind other IM clients when it comes to basic IM functionality.  The bottom line for most people is just being able to send messages back and forth, the bells and whistles sound nice but does it really have to be all or none?

VIP Advisor

Re: Mac OS X Client Date?

Yes we have integrated Adium XMPP based client with WebEx connect and it does work. I guess that the value proposition of Connect client is the ability to have some what tighter integration with Cisco UC products (there is a lot of room for improvement) at the backend compared to 3rd party XMPP clients and of course spaces and tight integration to WebEx.

Thanks

Srini

Beginner

Re: Mac OS X Client Date?

Hey Srini,

Can you share any details on your setup of Webex Connect with Adium? I'm not having much success in getting this working.

Thx

VIP Advisor

Re: Mac OS X Client Date?

Kenny

I wasn't involved with the setting up but based on what I saw on Adium they entered a new Jabber based service and put in your User ID credentials and Password. Put in the URL for the WebEx Connect site and port 5222 on the server side and it synched up with service.

Thanks

Srini

Beginner

Re: Mac OS X Client Date?

You have to determine the server name - for instance mine is c2s.ctiusa.com.webexconnect.com port 5222 - setup a jabber account pointing at your server

Beginner

Re: Mac OS X Client Date?

I set ours up and it's very easy, particularly if you have access to the DNS servers that you're using on your client.

Refer to the Administrators Guide:

http://www.webex.com/webexconnect/orgadmin/man/WebEx_Connect_Administrator_Guide.pdf

Search for 'Supporting third party XMPP IM Clients'

To allow the use of third party clients within Cisco WebEx Connect, you need to enable the setting in Cisco WebEx Connect Administrative Tools as shown in the following graphic. (see guide for graphic)

You will also need to publish a Service (SRV) record in DNS to enable third party XMPP clients to work with the Cisco WebEx Collaboration cloud. For example, the Cisco WebEx Connect Organization, Acme.com publishes the following SRV record in DNS to allow the use of third party XMPP clients:

_xmpp-client._tcp.acme.com. 86400 IN SRV 5 0 5222 c2s.acme.com.webexconnect.com

If you do not have access to the DNS server, at the client level you can just specify the server in Adium account settings under options, if your username is username@acme.com you would specify c2s.acme.com.webexconnect.com as your server.

Hope that helps,

Ryan

Enthusiast

Re: Mac OS X Client Date?

Zoltan,

Is this out for beta yet? I've seen the Mac client and it looks very nice, I'm guessing Cisco is testing this as a full replacement (not just on the Mac) for IP Communicator as well????

Anyway I am ready to Beta for you when ever you are

Bob James

Beginner

Re: Mac OS X Client Date?

i have to agree with Ryan. The client should be of little focus to the transition given that the point of running an open standards based protocol is to provide cross platform support. Personally, i find spaces to be a little overkill for what most people consent to "collaborating" on.

Enthusiast

Re: Mac OS X Client Date?

Zoltan,

I know you guys are working steady on this (I got bleeped for saying "hard"), and I do wish to add to the request; a Mac OS X client plus iOS 4 client that can take advantage of the front and rear cameras in the iPhone (Facetime), plus the iPad, then you'd be rockin.

As well, I am curious as to how everything is so Windows focused considering Apple is the one bellying up to the bar to pay for "iPhone", "iOS".....

Just asking

Bob

Beginner

Re: Mac OS X Client Date?

It's been a long road to the mac os x client.

Looking forward to the launch later this year!

Ken

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