Message starting one sessions "Webex meeting client will be launched if you accept this request"

[josealvesneto]

Hello guys,

 I am experiencing an issue on session beginning, our users are receiving this message "Webex meeting client will be launched if you accept this request". This message is specifically to Google Chrome Browser, on Mozila Firefox is not happening.

Someone already got this issue before? or any workaround to this issue?

Thank you in advance for answers.

[dpetrovi]

Hi Jose,

Google added that behavior on Chrome browser in an effort to work around the security vulnerability mentioned here: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170124-webex . Even though new Webex extension has been provided that addresses this vulnerability, the design change in Google Chrome is still there. 

We are working with our Engineering team to eliminate this requirement going forward.

-Dejan

[josealvesneto]

Dejan,

The users cannot access the meeting even accepting this request through Google Chrome, we receive the message on a screenshot and the meeting not start.

Is there any workaround to this case?

Thank you.