No indication for missed calls in Jabber dock window

[pil user]

In Jabber 11.9.x, there was an indication for missed calls and/or voicemail messages in Jabber dock window. Since Jabber 12.x there is no indication for missed calls and/or voicemail messages in the minimized dock window. In the task bar is a indication on the Jabber icon. However, sometimes Jabber is in minimized to background and not visible in task bar, users didn’t recognize missed calls.

Has anyone same findings or maybe a solution?

Thanks!

[Vaijanath Sonvane]

Hi,

I tried your scenario on Cisco Jabber v11.9.3 and v12.6.1 and you are correct about missed call and/or voicemail messages indication. 

In Jabber 11.9.x, the docked window used to be long and it showed an indication for missed calls and/or voicemail messages.

In Jabber 12.x, there is shortcut version of docked window which doesn't show missed calls and/or voicemail messages indication but if you move cursor over to this shorter version, the docked window expands and then shows missed calls and/or voicemail message indication. 

It may be because of new design or code of newer version of Cisco Jabber. 

[pil user]

Hi Vaijanath

Thanks for your reply. This "feature" is back in version 12.6.2.38119.

Regards

[Vaijanath Sonvane]

Hi,

Thank you for sharing the information. I tried it on new version and it is working.