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Not able to upload .sh file in Cisco CSSM || Smart Satellite upgrade process

Vinod16
Level 1
Level 1

Hello All,

 

I am not able to upload .sh file for upgration of CSSM on prem from 6.3 to 7.0 , Can any1 help me out for this .

 

I follow this document but everytime I am getting connection lost error .

 

https://www.cisco.com/web/software/286285517/147683/Smart_Software_Manager_On-Prem_7_Release_Notes.pdf

 


End of banner message from server
admin@10.20.3.89's password:
Last login: Wed Dec 11 10:14:24 UTC 2019 on tty1
Last login: Wed Dec 11 10:15:19 2019 from 192.168.20.123
[admin@CiscoSatellite ~]$
[admin@CiscoSatellite ~]$
[admin@CiscoSatellite ~]$
[admin@CiscoSatellite ~]$ scp SSMS_On-Prem_7-201910.sh admin@192.168.20.123
cp: cannot stat ‘SSMS_On-Prem_7-201910.sh’: No such file or directory
[admin@CiscoSatellite ~]$ scp SSMS_On-Prem_7-201910.sh admin@192.168.20.123:~
FIPS mode initialized
ssh: connect to host 192.168.20.123 port 22: Connection timed out
lost connection

1 Reply 1

CommKeeper
Level 1
Level 1

I feel your pain on this. We have a strict security policy in place that limits the number of devices that can talk directly to the internet. Using the on-prem server is vital to staying compliant and still maintaining active registrations for our licenses. With that said, I think the On-Prem server could use some more attention to the technical documentation. There seems to be a lot of vague or incomplete instructions.

 

The document doesn't tell you what transfer method to use when in the console for patching a System 7 Server. You can simply use WinSCP to transfer the files to the server directory. They leave out the underlying directory in the documentation. Only after you run the command as stated in the documents do you see the path being used for "patches:" which is '/var/files/patches'

 

TL:DR - Use WinSCP to connect and move the files to /var/files/patches on the on-prem server.