Play MoH based on ANI

[bkhanal1971]

Is there a way to setup MoH based on the calling number?  Usually, when I put a call on hold, it will play standard MoH music that comes with Cisco CUCM installation. However, the requirement is that when, lets say, someone with ANI 555-6666 calls my DID and I put that caller on hold, i would like to play a different MoH. For other callers, I want to play the standard MoH. Is it possible in CUC/CUCM?

Thanks, Khanal

[Jaime Valencia · Accepted solution]

No, that's not possible. MOH you hear is based on the MOH source of who places the call on hold, that's it.