04-02-2014 08:43 AM - edited 03-17-2019 04:04 PM
Hi,
i have a problem with VCS X8.1 and mobile / remote access with Jabber for Windows 9.7. I can't registering my Jabber for windows 9.7.
Setup:
CUCM 9.1.2.10000-28
IM&Presence 9.1.1.30000-3
VCS-E and C X8.1
I can see the user under provisioned sessions. I get the massage in the event log.
2014-04-02T17:07:12+02:00 traffic_server[2884]: Event="Sending HTTP error response" Status="403" Reason="Forbidden" Dst-ip="79.238.235.128" Dst-port="59463" UTCTime="2014-04-02 15:07:12,967"
In the Diagnostic logging i found following message.
2014-04-02T17:35:31+02:00 uc-vcs XCP_JABBERD[3116]: UTCTime="2014-04-02 15:35:31,125" ThreadID="140293596747520" Module="Jabber" Level="WARN " CodeLocation="sdns_plugin-1.uc-vcs-xing-com" Detail="Bouncing packet: <xdb from='cm-1_jsmcp-1.uc-vcs-xing-com' id='jtx_731' ns='http://jabber.com/protocol/sasl' to='xing.com' type='get'/>"
2014-04-02T17:35:31+02:00 uc-vcs XCP_CM[3146]: UTCTime="2014-04-02 15:35:31,125" ThreadID="140666235938560" Module="cm-1.uc-vcs-xing-com" Level="INFO " CodeLocation="SASLManager.cpp:198" Detail="Failed to query auth component for SASL mechanisms"
2014-04-02T17:35:31+02:00 uc-vcs XCP_JABBERD[3116]: UTCTime="2014-04-02 15:35:31,125" ThreadID="140293491775232" Module="Jabber" Level="INFO " CodeLocation="deliver.c:1492" Detail="bouncing a packet to 'xing.com' from 'cm-1_jsmcp-1.uc-vcs-xing-com'"
2014-04-02T17:35:31+02:00 uc-vcs XCP_CM[3146]: UTCTime="2014-04-02 15:35:31,126" ThreadID="140665977165568" Module="cm-1.uc-vcs-xing-com" Level="ERROR" CodeLocation="DomainFeaturesManager.cpp:152" Detail="DomainFeaturesManager::features query error for : xing.com"
Any Ideas, how i can resolve the problem? All Zone are active and all stuff lucks fine.
Greeting,
Stephan
07-24-2014 12:14 PM
Hi Stephan,
Did you solve you issue? We get the same symptoms here...
Thanks
07-26-2014 02:41 PM
Upgrade the Expressway with X8.2 and use Jabber 9.7.3
Check DNS SRV record for CUCM / CUPS / EDGE
Check Login status with all CUCM servers by using user id which is having login issue.
Check ping reachability of all LDAP servers with your all CUCM servers
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