Presence integration with MS Office Outlook

[Ryan Schwab]

Hello,

In the Jabber for Windows Admin guide, it states that in order for presence integration between Jabber and MS Office to work that the "proxyAddress" AD attribute needs to contain SIP:user@cupdomain.

I've heard conflicting statements on whether this is actually required or not.

Can anyone confirm?

Many thanks,

Ryan

[Paul McGurn]

Has anyone had an issue where after adding the SIP entry to proxyAddresses, it isn't showing up in Outlook when viewing the Outlook properties > Email Addresses tab for a user?  We're having issues getting this to work, and I believe it's probably due to some sync issue between Outlook/Exchange and AD.

[Ashish Patel]

Take a look here

http://www.cisco.com/en/US/products/ps12511/products_tech_note09186a0080c149c9.shtml

Maybe the Outlook Client side hasnt had the update of Address Book yet as you say and you might need to force it or wait 24 hours?

Rgs

ashish

[Paul McGurn]

Yeah, Exchange takes up to 48 hours to pull down and distribute the SIP:@cupdomain addresses from AD.  Why Cisco didn't use or support the native one related to Lync, I really don't know...

We're good now.

[bwalsh]

According to this link:

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/jabber-windows/116152-problemsolution-product-00.html

It recommends using the ADSchemeWizard tool (part of the Jabber Admin download).  However, when I attempt to use this utility, it always uses the following format for creating the "SIP:@acme.com".  However, this particular customer, their Jabber ID doesn't match their email address.  In other words, email address is bob.jones@acme.com; while their Jabber ID is bjones@acme.com (which also is their cupuserid).

Can this tool be customized such that it will substitute do the following?

alias@acme.com

Instead of:

emailaddress@acme.com

[Gonzalo Gasca Meza]

so my real email is: gg608f@mycompany.com, CUPS domain is gg608f@cupsdomain.com

what should I configure? I login to Jabber using gg608f@cupsdomain.com account in a separate AD

[knicgabh]

Hi,

You need to populate the proxyAddress field in AD with your Im address (CUPS address). More details on what you need to configure for Outlook & Sharepoint can be found here

Server config:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4D2F1D0_00_cisco-jabber-for-windows-97.html

Client Config:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_01.html