CUCM Version - 10.5.2.13900-12 Setup an ILBC call between 9971 and 7962 (verified using ILBC by pressing "?" twice on 7965 while on active call) This link shows CM should deduct 24 kbps per call: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuc...

Is there a way to install VMWare tools on the collector?   I've deployed the following: sntc-cspc2.5.2.1-OVF10.ova   I've set VMWare to "check and upgrade tools during power on", but that doesn't seem to work.   I'm being asked my my VMWare admin to ...

I have a customer that recently migrated from Unity 4.x to Unity Connection 8.X.  They have a *very* busy mailbox that's checked by multiple people.  This particular mailbox is a call center mailbox.   The behavior when using Unity was as follows:   ...

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmr.htmlWhen using the above listed feature - it looks like it requires the use of the "Built-In Bridge" available in some phone models.When looking at the documentation for usin...

I have a customer who's interested in purchasing and using SIP trunks to a service provider.Consider that this customer has a MPLS network, and they are currently the built in CUCM locations based (hub and spoke) call admission control.Since all loca...