ptim.exe WebEx Productivity Tools CPU utilization (2)

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05-11-2016 06:58 AM - edited 03-17-2019 06:06 PM
Ptim.exe constantly uses ~3-6% CPU on my system. I'm running the latest version (31.1.0.56) on Windows 7.
This thread:
WebEx Productivity Tools CPU utilization
Suggests the problem was fixed, but it doesn't appear to be.
This is not a critical problem but considering the amount of people running these tools the extra CO2 created globally by this "idle" application must be staggering.
Peter.
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07-20-2016 12:04 PM
He are seeing this issue and we are running 31.3. Has anyone found a solution to this issue?
We are also seeing other PC's with a ptService Module issue. Anyone know what might be causing that service to stop?

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07-25-2016 01:00 AM
Thanks for bringing up this issue, Eng team will investigate and update later.

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07-27-2016 06:48 PM
Hi, Peter, this issue has been reproduced by Eng, they are doing research to see how to fix it, will keep you posted.

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08-02-2016 01:23 AM
This issue has been fixed in T31.6 PT release, but I'm afraid it will take a while to the site you are using.

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12-13-2016 12:31 PM
Thanks Wei!
