04-27-2013 01:29 PM - edited 03-17-2019 03:11 PM
Hello,
When you place a call on hold on Jabber for Windows, Android, or iPhone/Pad you can resume this call on your Deskphone.
But the opposite isn't true for me. I can resume a call placed on hold on my deskphone only with Jabber for Windows. Not with Jabber for smartphones.
Is it possible or can I stop my research here ?
Regards,
Clement
05-13-2013 11:06 AM
Clement,
I am also looking to acheive something like this in my setup but have not got any success so far.
Can you tell how exactly were you able to answer call from jabber for window when call is out on hold from deskphone?
BR,
Nirmal
05-13-2013 11:12 AM
One of the way of answering the calls from smart phones could be using call park. you first park that call from deskphone and then using jabber on smartphone the same call can be unparket or answered.
BR,
Nirmal
Pls rate helpful posts
05-13-2013 12:01 PM
Hello,
Well, park the call is a solution that I have not imagine !
To retrieve a call on jabber for Windows, just put the call on hold on your deskphone, and you have a popup with a resume button which may appear on the softphone !
But I found an issue, jabber must be started before receiving the call.
Sent from Cisco Technical Support Android App
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