Hi,I have a customer who wants VPN less access to Finesse server for agents from remote locations and for home agents.. we are thinking of using NAT here.Summary of the Architecture: 2 DCs (UCCE Side A and Side B), centralized call termination, VGs i...

Do these new 7800 series phones support Phone VPN?Please share documentation. Regards,Nirmal

Hi,What part code should be used for US, Is it CP-7925G-A-K9= or CP-7925G-W-K9=?Are there any regulatories or compatibility issues around this?Thanks,Nirmal

Can I configure 2 E1 PRI with only PVDM3-32 installed on a Cisco Router or will it not allow me to configure the 2nd PRI?The dsp resources are allocated at the time of PRI configuration or allocated as in when the calls are made?Regards,Nirmal Joshi

Hi Experts,I am not able to understand why vcenter is mandatory for installing CWMS. The CWMS planning guide says it woun't install without vcenter, and the latest release of this product does not support DRS, Vsphere HA, Vsphere clustering, vmotion ...