06-08-2014 08:18 PM - edited 03-17-2019 04:13 PM
Hi All,
i've configure cisco IM and Presence v10 integrated to CUCM v10 some service running well (UDS, CTI Deskphone, VM, Presence) but Jabber client cannot connect to Softphone (SIP) and i was configure ucsf(Client Service Framework) for jabber client.
please your advice.
thank you
06-08-2014 09:46 PM
Did you follow the configuration guide????
Because it's clearly stated that the device name MUST be CSF<username>, NOT ucsf
I would recommend you to follow the configuration guide, read it in first place, then follow the configuration, step-by-step. If it still fails, then come back.
06-09-2014 04:17 AM
Hi Jaime
thanks for your reply, can you give me configuration guide for CCMCIP ?
i was rename device name CSF<username> but still not connected .
thank you
06-09-2014 10:38 PM
-> Can you confirm if you are using the SIP profile as the default " standard sip profile" and nothing else.
-> have you ensured the the csf device is added in the enduser " controlled device" section; goto user management\ end user\ search for end user and then in the section look for controlled device and ensure that this csf device that you created is listed there.
06-10-2014 11:57 PM
Hi amit Kumar
thanks for your information and i've configure it. i found CTLSEP not found from wireshark capture .
06-11-2014 04:27 PM
-> Can you confirm if your call manager is configured in mixed mode or not ?
-> Goto system\ enterprise parameter\ check the value for the following setting;
"Cluster Security Mode"; is this value set to 1.
06-17-2014 06:07 PM
Hi Amit Kumar ,
1. I'm not configure in mixed mode. please you can explain to me , why CTLSEPCSF not found ?
2. this capture from enterprise parameter :
01-31-2015 11:46 PM
Did you ever fix this?
02-01-2015 06:37 PM
hi all
this case has been solved , problem on ALG configuration (Firewall)
01-05-2015 10:00 PM
I also had the same problem and issue was with the SIP Profile. After selecting Standard Sip Profile everything is normal.
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