06-14-2018 05:58 PM - edited 03-17-2019 07:36 PM
Hi all,
We've got SSO enabled, and it seems to only work if the Webex user's email address (used for Webex login) is the same as the user's User Principal Name. The user would get the "account is not authorized" error when trying to sign in.
We're working to claim the domain associated with the Webex email address, but I doubt that would resolve the issue.
Does anyone know how to make this work?
Thanks,
J
06-16-2018 10:23 AM
06-18-2018 11:45 AM
AD attribute mail is mapped to the “uid” WebEx attribute. WebEx user email address is used on the login page/screen.
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