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Stop Jabber Music on Hold

jim_cisco
Level 1
Level 1

Dear Cisco Community,

 

I use Jabber to make phone calls.  When I am connected to more than one call at a time, music plays on the calls I'm not currently talking on.  Does anyone know how to stop the music?

 

I've looked through Jabber application settings and a webpage called the Content Unified Communications Self Care Portal, but I haven't found anything related to hold music (maybe I'm looking in the wrong place).  I've also searched this forum and in general online but haven't been able to find an answer.  I found this page which talks about using a Cisco Unified Communications Manager, but I unfortunately don't have that.  I only have Jabber.  I also found this page, but I don't know what the acronyms mean so I can't tell if it's relevant.

 

I apologize in advance for my ignorance because I don't know much about Cisco software.

 

Thanks for your help!

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

As it seems you're an end user, you'll need to reach out to your IT department for this, this is not something you can do by yourself.

HTH

java

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