Support for Desktop Sharing with Jabber Windows and without CSF

[Support Albakom]

Hi,

is there a official Cisco say, that Desktop Sharing with Jabber is only supported with the Desktop Softphone mode (CSF-Device)?

Somebody has a link? Or is it supported with the normal deskphone? Which version of jabber and CUP&IM?

[Jaime Valencia]

•  As of this release, Cisco Jabber for Windows supports video desktop sharing in software phone mode only. Video desktop sharing is not available in desk phone mode.

 http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_rn/b_jabber_win_rn_chapter_011.html

[Rolv-Arne Moellerhaug · Accepted solution]

Hi

I can confirm that Cisco Jabber 10.5 supports desktop sharing with both CSF and Desktop mode. It also supports Conference desktop sharing, and desktop sharing through regular chat (No active call)

We are running CUCM 9.1 and IM/Presence 9.1, so  our platform is not the newest.  

You will need the new media driver as well, Cisco Media Services Interface 4.1.2.8049. 

Here is a link to Cisco's release document for 10.5

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_5/rn/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5_chapter_00.html

[Mark Fontenot · Accepted solution]

With CUP 8.6(5), and Jabber 10.5, you can share your desktop with other Jabber users from the chat window.  You can even request remote control.  No CSF device configuration needed, nor do you need to establish a voice call.