ā12-28-2017 10:31 AM - edited ā03-17-2019 07:15 PM
How can i use my new license from webex audio optional package?
what's their utility?
Solved! Go to Solution.
ā12-28-2017 03:20 PM
Yes its an audio bridge
If you read that link you can see the countries that are covered for toll dial in. Mexico is only available as a call back if you purchase toll named user plus international cal back license
Under just toll named user license Mexico isnāt included
If you purchase a committed or un committed plan then yes itās included to get toll free in Mexico
So your customer either needs to upgrade to toll named user plus international or use voip or the committed or un committed plan
Thanks
Srini
ā12-28-2017 10:35 AM
Not following the question. You attach your audio license so folks get a toll dial in number to use and if you have the call back option it can call you too
There are details of countries that each level covers here
https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meeting-center/cisco_webex_gpl_audio.pdf
Thanks
Srini
ā12-28-2017 11:17 AM
Hello Srini!
Tanks to attend my question.
Few months ago, I recomended the "toll named user" feature to get the
function of conference between just a phone and webex. And this
recomendation cames from Global case management in cisco.
But my client canĀ“t works yet whit this functionallity. He wantĀ“s to do
calls from a conference on webex to a Phone in Mexico.
So, i hear than the Toll named user license could let you do conference
between cellphones, ip phones and softphones... Is this correct?
2017-12-28 12:36 GMT-06:00 Srinivasan Kilambi <community@cisco.com>:
Cisco Communities <https://communities.cisco.com/>
Toll Named User License
reply from Srinivasan Kilambi
<https://communities.cisco.com/people/skilambi> in *Technology >
Collaboration > Conferencing* - View the full discussion
<https://communities.cisco.com/message/278292#278292>
ā12-28-2017 11:18 AM
Hello Srini!
Tanks to attend my question.
Few months ago, I recomended the "toll named user" feature to get the function of conference between just a phone and webex. And this recomendation cames from Global case management in cisco.
But my client canĀ“t works yet whit this functionallity. He wantĀ“s to do calls from a conference on webex to a Phone in Mexico.
So, i hear than the Toll named user license could let you do conference between cellphones, ip phones and softphones... Is this correct?
ā12-28-2017 03:20 PM
Yes its an audio bridge
If you read that link you can see the countries that are covered for toll dial in. Mexico is only available as a call back if you purchase toll named user plus international cal back license
Under just toll named user license Mexico isnāt included
If you purchase a committed or un committed plan then yes itās included to get toll free in Mexico
So your customer either needs to upgrade to toll named user plus international or use voip or the committed or un committed plan
Thanks
Srini
ā01-03-2018 09:03 AM
Hello Srini!
Do you know if i can call to a cell phone with this feature too ("call me")?
Have a nice day
Greetings.
2017-12-28 17:21 GMT-06:00 Srinivasan Kilambi <community@cisco.com>:
Cisco Communities <https://communities.cisco.com/>
Toll Named User License
reply from Srinivasan Kilambi
<https://communities.cisco.com/people/skilambi> in *Technology >
Collaboration > Conferencing* - View the full discussion
<https://communities.cisco.com/message/278297#278297>
ā01-03-2018 09:12 AM
Yes but not Mexico number is the point I am making, under TNU plan
Thanks
Srini
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