Unity Connection VMware Tools

[abdulkarim041]

Hi,

I have received BE6K received from cisco pre loaded with Unity connection. After completing the installation of CUC.

I reloaded the CUC. I observed a CUC VM has not VMware tools. I was unable to access the CUC via CLI/Console/GUI.

for reference screenshot is attached.  I tried to install VMware Tool by clicking on action-Guest OS- Install VMware Tools. but could not get success.

BR

Abdul Karim 

[Jaime Valencia]

Duplicate

https://community.cisco.com/t5/ip-telephony-and-phones/unity-connection-vmware-tools/m-p/3844784

[tgaur]

hi,

refer, https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vmtools

if this doesn't help try to change the os to be permissive and try again. to set os to permissive run "utils os secure permissive".

if this didn't help change the permission to enforce by "utils os secure enforce" and open a TAC case as at this [point they need to get into shell and install the tool manually.

regards.