06-24-2016
12:35 PM
- last edited on
03-25-2019
08:56 PM
by
ciscomoderator
I have been working with Spark for a month or so now, in hopes that it would have everything needed to provide basic phone system functionality as a stand alone product for small business. The one piece that I see is missing is voicemail. I do not have a Cisco phone system of any type, but would like to ultimately move from my mitel phone system to Spark. What can I do to add voicemail capability to spark since it does not appear to natively have it built in? It does not seem practical to add a full Cisco phone system just to get voicemail. Any help would be appreciated. Also, if it is not in the line of soon coming features I would to put a vote in for integrated voicemail. Thank you!
06-24-2016 01:40 PM
Ok, so a little more investigation and it appears voicemail is available, but perhaps requires a desk phone to setup. Is that correct?
08-02-2016 06:53 AM
Yes, it is available. Easiest to set up with a desk phone, but you can also dial the VM access number and perform setup that way. Last week, VM to email was enabled. I am hoping they put VM MWI and access features in the Spark client soon. Not all my users have a phone and VM is a pain point.
03-20-2017 04:43 AM
Brad:
What are the other methods for setting up voicemail? The scenario is a client would like to set-up voice mail prior to deploying desk phones.
Matt
05-31-2017 12:05 PM
I have voicemail to allow users to dial a number and enter the 4-digit code + 4-digit extension.
https://help.webex.com/docs/DOC-4126
From here you will see the PIN policy and once you dial the number you setup in the settings and enter the code + PIN you will get prompted for a name recording and greeting recording.
Hope this helps!
-Mike
03-17-2017 02:19 PM
Can anyone confirm, is it possible to dial voicemail ID prefix from the Spark client to set-up voice messaging? The documentation only speaks to setting up voicemail from a physical phone or via the DID (this implies a DID must be assigned). Any help is appreciated.
05-21-2017 11:22 AM
Have there been any updates to the OP's voicemail/MWI question?
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