Webex Call-In

[RICARDO VIEIRA]

Hi,

We have a client that would like to use only the Webex User Interface (https://signin.webex.com) to schedule their meetings.

So, if in the user interface is not check the option "Display global call-in number to attendees" in the Schedule Meeting page, their invites will be sent with US Toll Number.

When I use the Office365 or Productivity Tool the number will sent BRAZIL Toll Number.

Are there a way to have the same scenario of Office365/Productivity in the invite of Web Interface without to check the option "Display global call-in number to attendees"?

Note: This client is in process of centralized all e-mails in Office365, because of this they choose use the Web Interface for while.

Regards

[Mike_Brezicky]

In the site administration, do you have Assign default call-in numbers (up to 2) (Meetings and Training only) - selected and configured? Or if the site is CI / Control Hub, its under settings > Site options.

If you do, it may be the brazil number, if not, I would suggest enabling it and adding the US numbers.

[RICARDO VIEIRA]

Hi Mike,

I've done this look at picture attached.

It's only work fine to Office365 and productivity. Meetings that were scheduled from Web Site (signin.webex.com) only work if a enable the option that a mentioned before.

[Mike_Brezicky]

Which numbers do you want to be displayed? If you absolutely needed to hard code specific dial in numbers, you can modify the email template - MC MeetingInfo For Attendee(Productivity Tools)
Based on your setup, users will default to Brazil upon no changes, but if they de-select the option to show global numbers, it sends the first number in the list, or United States TOLL. Display global call-in number to attendees is selected by default on all my sites, but if it is unchecked, it should always display the first toll number.

[RICARDO VIEIRA · Accepted solution]

Hi everyone,

After open a TAC a receive the solution. Here are the information from TAC:

"Yes, you can create the template when scheduling a meeting after that you can make that template the default one from Control Hub.
Please follow the steps in the article and let me know if you need additional assistance:
https://help.webex.com/en-us/imalv7/Manage-Cisco-Webex-Meetings-Templates-in-Cisco-Webex-Control-Hub"

When you access Webex interface user. In the first page click on Schedule a Meeting, select in Show Advanced Option>Audio Connection Option>Display global call-in number for attendees. After that, following the instruction in link the I put here in this post.

Regards