webex h323 dtmf relay

[Ignacio Alcaide]

Hi,

I face an issue with an h323 endpoint calling to webex.

It connects right if the session has ben opened previously by an organizer. When I try to connect as organizer with the h.323 endpoint it fails. The endpoint is standalone, not registered in any gatekeeper.

I can hear the tones generated in the endpoint but webex seems not receive it.

So I would like to know which h323 dtmf relay mechanisms are supported in webex.

Anyone knows where can I find this info?

[Jonathan Robb · Accepted solution]

Hi Ignacio,

If you are referencing a CMR-Cloud room here, for H.323 DTMF CMR-Cloud would support  h245-signal only.

-Jonathan