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Webex meeting center video freezing during meeting

sampath9614
Level 1
Level 1

Hello experts, 

we have setup POC for a customer, he is not satisfied with it. 
He had setup webex meeting center with demo ID. When  2 people joined (Host + 2 Participants) the connection is freezing when there is motion. 

Bandwidth also one location 100 Mbps, 20 Mbps at another location (this is where 2 participants are joined)

I don't think bandwidth is a concern here. 

I would like to know if there is any optimizing techniques for it. 

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