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Webex option grey out

dboryskiewich1
Level 1
Level 1

‎07-10-2015 06:26 AM - edited ‎03-17-2019 05:20 PM

In Jabber with I go to Settings/Communicate all WebEx options are greyed.  Can someone assist me in getting this activated?

 

Thanks

Dana

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3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

‎07-10-2015 08:53 AM

Have you configured your conferencing UC service in CUCM?? If not, you need to do that.

HTH

java

if this helps, please rate
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dboryskiewich1
Level 1
Level 1
In response to Jaime Valencia

‎07-10-2015 09:07 AM

Sorry I fairly new to Cisco software - where would I configure the UC service?

 

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to dboryskiewich1

‎07-10-2015 09:09 AM

User Management -> User Settings -> UC Service
Then attach it to the Service Profile and apply to your user.

HTH

java

if this helps, please rate
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