Will Cisco Spark replace Cisco Jabber?

[Thomas Westergaard Duus]

Short brief of our on premise setup:

CUCM v.11

CCX v.11

CUC v.11

VCSE Way v.8.7

VCSE Control v.8.7

Webex 2.6

Webex Internet Reverse Proxy

Cisco Unified CM IM and Presence v.11

We are currently running Cisco Jabber 10.5. And want to use this on our mobile phones aswell. The Cisco jabber app for iPhone is not the best idea yet, couse of some issues with it and lack of functionality.

My question is, will Cisco Spark replace Cisco Jabber? If yes, is it an upgrade we are entitled to by having cisco jabber on premise. Or do we need to purchase new licenses and hardware?

Thanks in advance

[skilambi · Accepted solution]

Today Cisco sees these as two separate clients, one for your traditional presence bubbles, UC integration and the other is more team based messaging, work flow tools, bots etc. It depends on the end user use cases too. Overtime these clients may merge and spark is definitely the next gen messaging tool. Spark is a pure cloud solution too which may not appeal to some verticals where everything has to be on premise like Jabber

Today Spark is not a part of your on premise licensing. I see you have CWMS. If you went to WebEx cloud using the new annuity model, Spark is bundled in it so that's the only way to get spark today unless you go with the free solution where you can sign up today and get unlimited messaging rooms but no moderation, SSO, analytics, live support, limited to 3 party meetings and 5 GB per user (instead of pooled with paid subscription)

[skilambi]

Just an update to this post that there are changes planned on licensing that will now mix cloud and on-premise entitlements. This is due to be released soon so when that happens you can reach out to your Cisco partner/rep for more details for mixing Spark with on premise software