12-20-2017 01:00 PM - edited 03-17-2019 07:15 PM
VCSE 8.5.1
VCSC 8.5.1
Jabber v11.8.5
XMPP Federation support = on
Use Static Route = off
Security Mode = TLS Optional
Require client-side certificates = on
Privacy Mode = off
I have successfully setup a XMPP federation with a test server using their test domain Trillianastra.com. However when we move to their production servers using domain Trillian.im it fails The Trillian administrator says we are connected and he's sending me invitations but I'm not seeing the invites in Jabber. When I view active federated connections I see an incoming IP connection of the Trillian server. This is a TLS connection so I'm assuming it's something related to certificate issues. I've searched the event logs but nothing seems to reveal why I'm not able to see his invites. When I try to initiate a chat from the jabber client I get "Message to bobc@trillian.im could not be delivered" I'm thinking it has something to do with a client-side certificate that I don't have. I had to upload a few GeoTrust root certs to get the test server talking. Their production servers must require some additional certs. I upload a bunch more of the GeoTrust root certs, universal certs and such and it broke everything so I deleted all of them and reverted to the two that worked on the test server. Don't know where to go from here?
12-20-2017 01:48 PM
Try restarting xcp router service on IMP. And see if that makes a difference, hoping that all the srv records are setup correctly.
Regards,
Alok
12-27-2017 12:59 PM
I've already restarted the XCP Router multiple times. I did find the domain in the list of XMPP Presence Domains list which I think may be causing the issue. I removed it from list of managed domains but I still couldn't chat with that domain. I'm thinking that I need to restart the XCP Router service again?
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