Collaboration Applications

Resolved! Disable Cisco Spark automatic update?

We have an environment with application whitelisting configured, and we cannot allow software to execute out of the user's profile for security and compliance reasons, but we see no way to disable Spark automatically updating and installing there res...

Resolved! Jabber 11.9.1 Copy Chat Issue

Hi all Within our company, we use Cisco Jabber for Windows 11.9.1 on Windows 10 computers. But copy/paste jabber chat messages only works with microsoft products (Outlook, Word etc...). Paste in a normal txt.editor doesn't work. Does anyone knows, ...

Anyone know a way to disable Emoticon auto-resizing?

I think from version 11_8_3, give or take, Jabber starts to auto-resize Emoticons to perfect squares. It also makes them either very huge if you are simply putting an emoticon in your message, or makes them very tiny if you type a message with your ...

Resolved! Spark Recording

Hi everyone,Is there any options for video recording in Spark ?

Resolved! Confusing in updating CWMS from 2.6 to 2.8

Hi all I am going to update our client's CWMS from version 2.6.1.39.B-AE to version 2.8 I read the CWMS 2.8 release notes. The update path should be 2.6 ->2.6MR3 ->2.8 However, I am confused in downloading the software updates. I found ...

Jabber 11.9.1 Build 55716 on Windows 10 - Video on 'Jabber to Jabber' Fails.

We are seeing a problem with Jabber and Windows 10, The issue is across multiple touch screen devices These devices are Surface Pro 4LENOVO 20GG003YUKDell Latitude 7285HP Pro x2 612 G2 All the devices are touch screen and have built in web cam...

Jabber Chat Window not Opening

Hello All, We are having a very strange issue with Jabber. We have tested on Jabber 10.6, 11.5, and 11.9 with both Windows 10 and Windows 7. Command opening chat window intermittently : "C:\Program Files (x86)\Cisco Systems\Cisco Jabber\CiscoJabb...

Cisco SX20 & Cisco Spark Cloud

Dear Friends,We have a Cisco Telepresence SX20 with a firmware TC7.3.2.14ad7cc.Which firmware version is compactable to be used with spark cloud.Please, someone help. I need to upgrade

IM & Presence Compliance server for Audit/monitoring purpose

Hi All , Its mandatory to Audit/Monitor IM/File transfer Messages as per our organization policy.Like Trigger security incident if there any unprofessional languages or confidential data used in the chat Message archiver service can provide Au...

Jabber COnfig file settings for MFT

Hi Do we need to do any specific changes on the jabber config file to enable MFT to work when using MRA? For e.g. when using persistent chat, the jabber file needs to be modified to include <Client> <Persistent_Chat_Enabled>True</Persistent_Cha...

Instant Messaging - Encryption

I would appreciate your support providing more information about how the messages (chat/*.db) encryption & decryption.

Jabber for Android Battery Optimization Pop-up

I had an Android Jabber user send me a picture of a pop-up that they received upon initializing Cisco Jabber for Android. The message was:###############################Do not optimize battery usageCisco Jabber will be able to run in the background ...

Resolved! Jabber Softphone Feature Needed!

Hi,I was instructed to put this feature request here as there is still a use case that only CIPC can currently address that Jabber cannot. In contact center environments using extension mobility (the agent extension is on the EM profile), when agent...

how do you disable spark notification? settings not working

spark desktop notification doesn't seem to be something that can be disabled. it's very annoying.Already set settings -> notification to OFF for everything, still getting desktop notifications.Windows 10 1709

Resolved! jabber login issue

Hello, I am not able to login to my mobile jabber all of sudden . It is saying that "unable to login out of corporate network". The problem is only when I use mobile network, it works when I switch to other network at office. any kind of help will b...

Collaboration Applications

Forum Posts

Resolved! Disable Cisco Spark automatic update?

Resolved! Jabber 11.9.1 Copy Chat Issue

Anyone know a way to disable Emoticon auto-resizing?

Resolved! Spark Recording

Resolved! Confusing in updating CWMS from 2.6 to 2.8

Jabber 11.9.1 Build 55716 on Windows 10 - Video on 'Jabber to Jabber' Fails.

Jabber Chat Window not Opening

Cisco SX20 & Cisco Spark Cloud

IM & Presence Compliance server for Audit/monitoring purpose

Jabber COnfig file settings for MFT

Instant Messaging - Encryption

Jabber for Android Battery Optimization Pop-up

Resolved! Jabber Softphone Feature Needed!

how do you disable spark notification? settings not working

Resolved! jabber login issue

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