Hi,
How to enter /input Alphanumeric as DTMF in IVR; does CVP/Call studio has any mechanism /inbuilt element or logic to recognize Alphabets?
We got a new requirement that loan number will have first character as alphabets;
for A123456;B123456 etc. First character can be A-Z; this is dtmf application only;
UCCE12.5; CVP/callstudio 12.5
