thanvi200115673

thanvi200115673 · 04-06-2022

Hi, Recently upgraded the UCCE 11.x to 12.6 and Finesse supports only HTTPS; Converted the gadget to...

thanvi200115673 · 04-06-2022

Hi, I have similar issues in loading the external gadget In Finesse.Upgraded the UCCE 11.5 to 12.6 a...

thanvi200115673 · 01-20-2022

Hi, How to enter /input Alphanumeric as DTMF in IVR; does CVP/Call studio has any mechanism /inbuilt...

thanvi200115673 · 09-21-2021

Noted, our environment will be upgraded to 12.6 soon, so no issue , thanks again.

thanvi200115673 · 09-16-2021

Thanks Gerry, much appreciated for detailed explanation....Finesse API docs is useful...

thanvi200115673 · 09-15-2021

Good day, Is there a way to tell whether an agent was logged into Side A vs. Side B in UCCE 11.x? Do...

thanvi200115673 · 09-07-2021

PF the answers for all the queries belowNote that with ECE 12.6 Aqua templates are deprecated. So it...

thanvi200115673 · 09-02-2021

Good day,Couple of questions on ECE chat smiley’s in the customer login page/window.Appreciate respo...

thanvi200115673 · 08-11-2021

Thanks for your help and follow ups Posting their reply for others!!!! Each time an agent switches f...

thanvi200115673 · 08-10-2021

I haven't received any response from them ...

thanvi200115673 · 08-06-2021

Sure, will do that & Thx

thanvi200115673 · 08-06-2021

Thanks Denis for your advise, previously I asked queries to ECE team ask-ece-dev@external.cisco.com ...

thanvi200115673 · 08-06-2021

HI, Any idea on how the Hold Time (in secs) is calculated for Ece chat agents? In the TCD Table and ...

thanvi200115673 · 05-18-2021

HI, Is there any inbuilt or cisco supported Rest API's to extract live CVP IVR calls and agent detai...

Date Registered	‎05-18-2021 09:29 AM
Date Last Visited	‎05-18-2022 04:14 AM
Total Messages Posted	14
Total Helpful Votes Received	25

Finesse Gadget 12.6 - conversion from HTTP to HTTPS