Agent Greeting for Outbound & Inbound Calls
PARSEC’s MARS Agent Greeting application for Cisco CUCM plays out a prerecorded audio file automatically for incoming & outgoing calls
The application integrates with Cisco CUCM only. It does not require Cisco UCCX/UCCE/PCCE.
The greeting file is played out on call connect.
The greeting audio will be heard simultaneously both by the caller and the agent.
Video : https://youtu.be/DBFV8m-IfjE
For further details please write to info@parsec-tech.com
www.parsec-tech.com
![MARS Agent Greeting.png MARS Agent Greeting.png](https://community.cisco.com/t5/image/serverpage/image-id/147307i68EA877E7430DD1B/image-size/large?v=v2&px=999)