cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3829
Views
3
Helpful
2
Comments
gregsm2
Cisco Employee
Cisco Employee

One of the rising focus areas is the integration of bots and artificial intelligence with customer experience. When we talk about extending the customer experience, there are three fundamental pillars that define it. These pillars are capable, continuous, and contextual, and they are the cornerstones of what Cisco calls the Connected Digital Experience.

Comments
gregsm2
Cisco Employee
Cisco Employee

Great write up rugupta !

FocusMo7
Enthusiast
Enthusiast

Seems like a compelling use of AI in streamlining, and probably improving service while maximizing existing environment.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Quick Links