Finesse 9 API Edit Contact - HTTP 415 - Unsupported Media Type

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Subject: RE: Finesse 9 API Edit Contact - HTTP 415 - Unsupported Media Type
Replied by: Absaar Javed on 27-06-2013 07:13:39 AM
While making the http request do you have mentioned the content type to be application/xml ?
This document was generated from CDN thread

Created by: Sofia Oliveira on 27-06-2013 07:04:22 AM
Hi,

We are triyng to edit a Team Phone Book Contact throught the finesse API Contact\Edit Contac and we are getting the error 415 - Unsupported Media Type
This error is not documented in finesse API Developer  Guide, has anyone got this error before? Do you know the causes?

URL:  [url=http://<finesse servere>finesse/api/PhoneBook/18/Contact/38]http://<finesse servere>finesse/api/PhoneBook/18/Contact/38
 Body:
<Contact>
<description>desc</description>
<firstName>patos</firstName>
<lastName>donald</lastName>
<phoneNumber>12345</phoneNumber>
</Contact>
 
Method: POST
Output:
HTTP Status 415 - Unsupported Media Type
type: Status report
message: Unsupported Media Type
description: The server refused this request because the request entity is in a format not supported by the requested resource for the requested method (Unsupported Media Type).

Thanks,
Sofia

Subject: Re: New Message from Sofia Oliveira in Finesse - General Questions: Finesse
Replied by: Absaar Javed on 27-06-2013 07:45:58 AM
On 6/27/2013 5:04 PM, Cisco Developer Community Forums wrote:
> Sofia Oliveira has created a new message in the forum "General
> Questions":
> -------------------------------------------------------------- Hi,
>
> We are triyng to edit a Team Phone Book Contact throught the finesse
> API Contact\Edit Contac and we are getting the error 415 - Unsupported
> Media Type
> This error is not documented in finesse API Developer  Guide, has
> anyone got this error before? Do you know the causes?
>
> URL:  [url=http://<finesse
> servere>finesse/api/PhoneBook/18/Contact/38]_http://<finesse
> servere>finesse/api/PhoneBook/18/Contact/38_
>  Body:
> <Contact>
> <description>desc</description>
> <firstName>patos</firstName>
> <lastName>donald</lastName>
> <phoneNumber>12345</phoneNumber>
> </Contact>
>
> Method: POST
> Output:
> HTTP Status 415 - Unsupported Media Type
> *type: *Status report
> *message: *Unsupported Media Type
> *description: *The server refused this request because the request
> entity is in a format not supported by the requested resource for the
> requested method (Unsupported Media Type).
>
> Thanks,
> Sofia
> --
> To respond to this post, please click the following link:
> http://developer.cisco.com/web/finesse/community/-/message_boards/view_message/16656948
> or simply reply to this email.
It is because of not mentioning the Content Type.

Subject: RE: Re: New Message from Sofia Oliveira in Finesse - General Questions: Fin
Replied by: Sofia Oliveira on 08-07-2013 09:15:51 AM

Absaar Javed:

On 6/27/2013 5:04 PM, Cisco Developer Community Forums wrote:
> Sofia Oliveira has created a new message in the forum "General
> Questions":
> -------------------------------------------------------------- Hi,
>
> We are triyng to edit a Team Phone Book Contact throught the finesse
> API Contact\Edit Contac and we are getting the error 415 - Unsupported
> Media Type
> This error is not documented in finesse API Developer  Guide, has
> anyone got this error before? Do you know the causes?
>
> URL:  [url=http://<finesse
> servere>finesse/api/PhoneBook/18/Contact/38]_http://<finesse
> servere>finesse/api/PhoneBook/18/Contact/38_
>  Body:
> <Contact>
> <description>desc</description>
> <firstName>patos</firstName>
> <lastName>donald</lastName>
> <phoneNumber>12345</phoneNumber>
> </Contact>
>
> Method: POST
> Output:
> HTTP Status 415 - Unsupported Media Type
> *type: *Status report
> *message: *Unsupported Media Type
> *description: *The server refused this request because the request
> entity is in a format not supported by the requested resource for the
> requested method (Unsupported Media Type).
>
> Thanks,
> Sofia
> --
> To respond to this post, please click the following link:
> http://developer.cisco.com/web/finesse/community/-/message_boards/view_message/16656948
> or simply reply to this email.
It is because of not mentioning the Content Type.

Hi Abasar, it was that, problem solved. Thanks!