07-02-2019 04:10 PM - edited 12-23-2022 05:15 AM
After installing Cisco Jabber for windows, users noticed the the outlook presence either is not working or provided by Cisco Jabber not Skype for business
Cisco Jabber edit the registry entries and overrides the Skype configurations so Microsoft Outlook tries to get the presence state from Jabber.
Even if you disabled the Click2X in the MSI file by setting Click2X=1 or "DISABLED" or installed Jabber using CMD:
msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 CLICK2X=DISABLED.
Set the CLICK2X to False not to DISABLED or 1 in the MSI file or use the command msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 CLICK2X=False
** attached - please edit it using any text editor to match your outlook version and add .reg to the file name then run it ).
This also fixes Cisco bug CSCux82439
https://quickview.cloudapps.cisco.com/quickview/bug/CSCux82439
very helpful!
Thank you so much!!!
With CLICK2X=False set, Cisco Jabber is no longer the default IMApp, however it leaves the default blank at this point. To completely fix it, update the registry with:
Restart Outlook and status should be correct.
Hello, is there any update to make this work with MS Teams?
I've cobbled it together to make it work only when Jabber is NOT running.
The msi switch isn't working.
This configuration is to disable Jabber outlook integration.
If I am correct, you want to integrate MS Teams Presence with outlook and Jabber still overrides ?
MS Teams presences works fine in Outlook until I install Jabber.
Tried installing Jabber with the MSI switch, no luck.
Have tried this regfix:
[HKEY_CURRENT_USER\Software\IM Providers]
"DefaultIMApp"="Teams"
@=""
[HKEY_CURRENT_USER\Software\IM Providers\Cisco Jabber]
"UpAndRunning"=dword:00000000
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\IM]
"TurnOffPresenceIcon"=dword:00000000
"TurnOffPresenceIntegration"=dword:00000000
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\PersonaMenu]
"Enabled"=dword:00000001
And presence icons/info in Outlook work only when Jabber is NOT running.
Start jabber, then start OL...presence breaks.
Could you please paste the jabber-bootstrap.properties path C:\ProgramData\Cisco Systems\Cisco Jabber ?
I assume you did not disable the click2x while installing Jabber
Initial troubleshooting was CLICK2X=Disabled. then read it was bug...thanks Cisco. Then did CLICK2X=False. Still doesn't work.
Here is my Bootstrap prop:
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
EnableDPIAware: TRUE
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
STARTUP_AUTHENTICATION_REQUIRED: FALSE
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
NOT_SPECIFIED
UXModel: Modern
And my Click2x log
Attempting to retrieve active session ID
Found an active session ID amongst active sessions
Attempting to enable privilege to query user token
Token privilege acquired, about to query user token
WTSQueryUserToken succeeded
Found valid SID for logged on user
S-1-5-21-xxxxxxxxxxxxxxxxxxxxxxxxx
Deleting Legacy Keys
Failed to open AppID\{41C52555-91CF-4F4D-A9CB-04F3BF2B49AE} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open AppID\{41C52555-91CF-4F4D-A9CB-04F3BF2B49AE} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open AppID\ICUCExtensionProvider.DLL in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open AppID\ICUCExtensionProvider.DLL in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Contact in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Contact in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Contact.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Contact.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroup in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroup in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroup.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroup.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroups in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroups in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroups.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ContactGroups.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Contacts in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Contacts in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Contacts.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Contacts.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Conversation in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Conversation in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Conversation.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Conversation.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.EventListenerMana in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.EventListenerMana in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.EventListenerMa.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.EventListenerMa.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.IMAndPresence in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.IMAndPresence in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.IMAndPresence.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.IMAndPresence.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Log in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Log in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Log.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Log.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Phone in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Phone in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.Phone.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.Phone.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.PresenceState in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.PresenceState in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.PresenceState.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.PresenceState.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ProviderManagemen in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ProviderManagemen in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.ProviderManagem.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.ProviderManagem.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.RecentCallHistory in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.RecentCallHistory in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open ICUCExtensionProvider.RecentCallHisto.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open ICUCExtensionProvider.RecentCallHisto.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{0389FBBA-6E36-4F5D-9B9D-C702E3807B7F} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{0389FBBA-6E36-4F5D-9B9D-C702E3807B7F} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{0B1024B4-72D1-4BB1-BB9A-FFE122345D1A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{0B1024B4-72D1-4BB1-BB9A-FFE122345D1A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{1CE8C877-FDC3-40BA-AAA2-9EFA875BACD1} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{1CE8C877-FDC3-40BA-AAA2-9EFA875BACD1} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{227BBF36-4F34-4E34-84B8-F9F66F84E1EF} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{227BBF36-4F34-4E34-84B8-F9F66F84E1EF} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{268D867E-BAB0-4D08-8555-0C279B372757} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{268D867E-BAB0-4D08-8555-0C279B372757} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{29EB2E1F-C77E-4A3D-A2B9-954393082E35} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{29EB2E1F-C77E-4A3D-A2B9-954393082E35} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{4AD75AC6-F0B9-40E1-B886-8ADB6BB97328} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{4AD75AC6-F0B9-40E1-B886-8ADB6BB97328} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{61B881E4-4AB4-45F6-A9A7-40AD064C1212} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{61B881E4-4AB4-45F6-A9A7-40AD064C1212} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{6616B9CC-12A7-48DC-AF28-BE7BD79CD579} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{6616B9CC-12A7-48DC-AF28-BE7BD79CD579} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{885DDD1C-CD59-4EC3-A470-D766C5765AC7} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{885DDD1C-CD59-4EC3-A470-D766C5765AC7} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{A0301EF2-B63D-4620-AFB1-161AD3271070} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{A0301EF2-B63D-4620-AFB1-161AD3271070} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{D7EC3ED3-BD58-4D67-8111-7FC1385F00D7} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{D7EC3ED3-BD58-4D67-8111-7FC1385F00D7} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{E7F27F09-3F9A-4FE9-AA4C-CD2CBD50C3E0} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{E7F27F09-3F9A-4FE9-AA4C-CD2CBD50C3E0} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{EEC5CE10-45CD-4BFD-86E4-5A2F6ACE7E0A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{EEC5CE10-45CD-4BFD-86E4-5A2F6ACE7E0A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{FDCBE325-6701-4E92-BCF5-FCAC8D480638} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{FDCBE325-6701-4E92-BCF5-FCAC8D480638} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open Interface\{29D646D7-F42C-4260-B277-61CC75F10848} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open Interface\{29D646D7-F42C-4260-B277-61CC75F10848} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open Interface\{4D113314-4E67-4007-BD23-04EB76C64031} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open Interface\{4D113314-4E67-4007-BD23-04EB76C64031} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open Interface\{4F16EBB3-6222-4461-A53F-9490E526048A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open Interface\{4F16EBB3-6222-4461-A53F-9490E526048A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open Interface\{DD6227FC-3F9E-410F-8FE5-C2793EB03D27} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open Interface\{DD6227FC-3F9E-410F-8FE5-C2793EB03D27} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open TypeLib\{F4383303-C29F-4449-A1AF-54C1AE2725D1} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open TypeLib\{F4383303-C29F-4449-A1AF-54C1AE2725D1} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupImpl.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupImpl.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupsImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupsImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupsImp.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactGroupsImp.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.PresenceStateImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.PresenceStateImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.PresenceStateImp.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.PresenceStateImp.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactImpl.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactImpl.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactsImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactsImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ContactsImpl.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ContactsImpl.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ConversationImpl in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ConversationImpl in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.ConversationImpl.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.ConversationImpl.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.CUCExtensionProvid in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.CUCExtensionProvid in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCExtensionProvider.CUCExtensionProv.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCExtensionProvider.CUCExtensionProv.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{0BB8FC9E-794C-4E13-B84A-AA7A28B9B87A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{0BB8FC9E-794C-4E13-B84A-AA7A28B9B87A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{A4A3B99C-9BC6-4D15-A402-26EFEC43CB2E} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{A4A3B99C-9BC6-4D15-A402-26EFEC43CB2E} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{17D7D252-A34E-498B-B15C-72A44E27F34B} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{17D7D252-A34E-498B-B15C-72A44E27F34B} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{569EC51C-02A6-4BE6-B712-F1F84111F43C} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{569EC51C-02A6-4BE6-B712-F1F84111F43C} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{A4138D71-D650-4576-A3BD-4A851188A315} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{A4138D71-D650-4576-A3BD-4A851188A315} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{0599DD09-7857-4348-B8A9-908F95CCFDF9} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{0599DD09-7857-4348-B8A9-908F95CCFDF9} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{156A7CCD-C3E0-48B5-A8C3-60A68DA8D22A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{156A7CCD-C3E0-48B5-A8C3-60A68DA8D22A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{9B9C9713-50C3-4722-8298-0CD525EA503E} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{9B9C9713-50C3-4722-8298-0CD525EA503E} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionConversationEv in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionConversationEv in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionConversation.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionConversation.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionUserUtility in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionUserUtility in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionUserUtility.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionUserUtility.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerExtensionBroke in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerExtensionBroke in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerExtensionBro.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerExtensionBro.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerService in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerService in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerService.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerService.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerServices in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerServices in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerServices.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerServices.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionProviderManage in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionProviderManage in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionProviderMana.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionProviderMana.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionIMAndPresenceE in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionIMAndPresenceE in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionIMAndPresenc.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionIMAndPresenc.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionEventManager in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionEventManager in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCExtensionEventManager.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCExtensionEventManager.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContact in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContact in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContact.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContact.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerAdvanced in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerAdvanced in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerAdvanced.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerAdvanced.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerClassFactory in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerClassFactory in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerClassFactory.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerClassFactory.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContacts in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContacts in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContacts.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContacts.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContactResolut in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContactResolut in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContactResol.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerContactResol.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerWindow in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerWindow in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerWindow.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerWindow.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroup in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroup in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroup.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroup.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroups in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroups in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroups.1 in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CUCMessenger.CUCMessengerGroups.1 in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{693CAA5D-F422-4B9D-929A-AB858C14B9F1} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{693CAA5D-F422-4B9D-929A-AB858C14B9F1} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{55E8EC00-F52C-4F27-9A19-F4E92C650933} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{55E8EC00-F52C-4F27-9A19-F4E92C650933} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{941D10A6-5B60-48B6-9E37-3D1EF34E53E1} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{941D10A6-5B60-48B6-9E37-3D1EF34E53E1} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{EBAE0BE8-5206-4EE2-B3C4-79F5F7870064} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{EBAE0BE8-5206-4EE2-B3C4-79F5F7870064} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{67D4EF51-09AD-4474-B37E-0AE1D269E4ED} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{67D4EF51-09AD-4474-B37E-0AE1D269E4ED} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{1E03CD3F-E25A-4B69-83D0-2F063B365FBA} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{1E03CD3F-E25A-4B69-83D0-2F063B365FBA} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{AF21D94B-5D8E-4522-8067-624AF1572411} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{AF21D94B-5D8E-4522-8067-624AF1572411} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{7D12ADDA-EAA9-4251-A1CC-000969D5826A} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{7D12ADDA-EAA9-4251-A1CC-000969D5826A} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{5AE3BCDD-DD8A-416C-AAF3-AFE008E416E8} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{5AE3BCDD-DD8A-416C-AAF3-AFE008E416E8} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{83CE44B6-A512-4199-9766-38357A9108E8} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{83CE44B6-A512-4199-9766-38357A9108E8} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{AD11F859-AF47-41D9-ACB2-B477FD89DED0} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{AD11F859-AF47-41D9-ACB2-B477FD89DED0} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{22195258-C0D6-4C0C-B049-BCC6DACA6A6F} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{22195258-C0D6-4C0C-B049-BCC6DACA6A6F} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{074D4B8A-A4EA-46E5-BEC9-EC879BB05728} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{074D4B8A-A4EA-46E5-BEC9-EC879BB05728} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{E7D6B85F-4B92-43B1-9897-DF879FA8DEED} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{E7D6B85F-4B92-43B1-9897-DF879FA8DEED} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{3230D760-31E7-4C0D-AE5B-5DCA6CE98457} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{3230D760-31E7-4C0D-AE5B-5DCA6CE98457} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{59C42D55-0E72-4979-82F8-60A365BDAA7F} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{59C42D55-0E72-4979-82F8-60A365BDAA7F} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{A9F47C06-AECA-4D05-A0E3-E778923C7921} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{A9F47C06-AECA-4D05-A0E3-E778923C7921} in 80000000 use64BitRegistry: 1 Registry Error 2
Failed to open CLSID\{E7479A0D-BB19-44A5-968F-6F41D93EE0BC} in 80000000 use64BitRegistry: 0 Registry Error 2
Failed to open CLSID\{E7479A0D-BB19-44A5-968F-6F41D93EE0BC} in 80000000 use64BitRegistry: 1 Registry Error 2
Deleting IMProvider Keys
No Office application currently installed or Click2X disabled.
Please uninstall Jabber and delete all files then reinstall it:
msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 CLICK2X=False
and try again
Ok so far so good...thanks!
We have the same issue with Teams. We did remove the following lines in jabber-plugin-config.xml then restart your computer. It works without reinstalling with the given parameters.
<plugin><path>Plugins\Click2XPlugin\Click2XPlugin.xml</path></plugin>
<plugin><path>Plugins\Click2XPlugin\Click2XPlugin.xml</path></plugin>
In addition you can replace jabber-bootstrap.properties with the one from the installation click2x=false.
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