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Matthew Limbrick
Cisco Employee
Cisco Employee

Introduction

This document describes the available list of User Agent ID’s used for Cisco TelePresence devices
 
Contributed by Matt Limbrick: Cisco TAC Engineer and John Regan, Vernon Depee & Vireak Tuy: Software Engineers
 
Requirements
 
There are no specific requirements for this document.
 
Components Used
 
This document is not restricted to specific software and hardware versions.
 
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
 
 
SIP user agents (UA) for TelePresence

A SIP user agent (UA) is a logical network end-point used to create or receive SIP messages and thereby manage a SIP session. A SIP UA can perform the role of a User Agent Client (UAC), which sends SIP requests, and the User Agent Server (UAS), which receives the requests and returns a SIP response. These roles of UAC and UAS only last for the duration of a SIP transaction.


These are referenced in RFC3261 and RFC6011 “http://en.wikipedia.org/wiki/Session_Initiation_Protocol


Every SIP user agent (phone, software, device) identifies itself with a string. The syntax of this string is not defined, but a common practice is <vendor> <product> <firmware version>

Below is an example of the “User-Agent” ID in use in the SDP payload.
 
 SIPMSG:
|INVITE sip:user@example.com SIP/2.0
CSeq: 100 INVITE  Allow: INVITE,ACK,CANCEL,BYE,UPDATE,INFO,OPTIONS,REFER,NOTIFY
User-Agent: TANDBERG/518 (TCNC6.2.0.20b1616)
Supported: replaces,timer,gruu,path,outbound
Session-Expires: 1800
 
Below is a list of User-Agent ID’s used by Cisco TelePresence devices in the SDP payload:
 
TC (C-Series/EX/SX/MX) - same for TC and TCNC
----------------------------------
For TC7.2.x – TANDBERG/521
For TC7.1.x – TANDBERG/520
For TC7.0.x – TANDBERG/519
For TC6.x.x – TANDBERG/518
For TC5.x.x – “SX20 & MX300G2” – TANDBERG/517
For TC5.x.x – “All others” – TANDBERG/516

 

TE (E20)

--------------------------
For TE4.x: TANDBERG/259
For TE3.x: TANDBERG/258
For TE2.x: TANDBERG/257
For TE1.x: TANDBERG/256

 

F (MXP)

-------------
F9.x:  TANDBERG/81
F8.x:  TANDBERG/73
F7.x:  TANDBERG/67

 

10.2.1 (DX Series)
-------------------------------
DX80 10.2.1: Cisco-CP-DX80/10.2.1
DX70 10.2.1: Cisco-CP-DX70/10.2.1
DX650 10.2.1: Cisco-CP-DX650/10.2.1

 

CTS - TX9000
-------------------------------
TX9200 Telepresence-#620
TX9000 Telepresence-#619

 

CTS Series
-------------------------------
CTS3200 Telepresence-#480
CTS3000 Telepresence-#479
CTS1310-65 Telepresence-#596
CTS1300-65 Telepresence-#505
CTS1300-47 Telepresence-#591
CTS1100 Telepresence-#520
CTS1000 Telepresence-#478
CTS500-37 Telepresence-#481
CTS500-32 Telepresence-#590

VCS
-------------------------------

Interworking:


X8.2:       User-Agent: TANDBERG/4130 (X8.2)
X8.1.1:    User-Agent: TANDBERG/4129 (X8.1.1)
X8.1:       User-Agent: TANDBERG/4129 (X8.1)

X7.2.3:    User-Agent: TANDBERG/4120 (X7.2.3)
X7.2.2:    User-Agent: TANDBERG/4120 (X7.2.2)
X7.2.1:    User-Agent: TANDBERG/4120 (X7.2.1)
X7.2.0:    User-Agent: TANDBERG/4120 (X7.2)

X7.1:       User-Agent: TANDBERG/4103 (X7.1)

X7.0.3:    User-Agent: TANDBERG/4102 (X7.0.3)
X7.0.2:    User-Agent: TANDBERG/4102 (X7.0.2)
X7.0.1:    User-Agent: TANDBERG/4102 (X7.0.1)
X7.0:       User-Agent: TANDBERG/4102 (X7.0)

B2BUA:

X8.2:       User-Agent: TANDBERG/4352 (X8.2-b2bua-1.0)
X8.1.1:    User-Agent: TANDBERG/4352 (X8.1.1-b2bua-1.0)
X8.1:       User-Agent: TANDBERG/4352 (X8.1-b2bua-1.0)

X7.2.3:    User-Agent: TANDBERG/4352 (X7.2.3-b2bua-1.0)
X7.2.2:    User-Agent: TANDBERG/4352 (X7.2.2-b2bua-1.0)
X7.2.1:    User-Agent: TANDBERG/4352 (X7.2.1-b2bua-1.0)
X7.2.0:    User-Agent: TANDBERG/4352 (X7.2-b2bua-1.0)

X7.1:       User-Agent: TANDBERG/4352 (X7.1-b2bua-1.0)

X7.0.3:    User-Agent: TANDBERG/4352 (X7.0.3-b2bua-1.0)
X7.0.2:    User-Agent: TANDBERG/4352 (X7.0.2-b2bua-1.0)
X7.0.1:    User-Agent: TANDBERG/4352 (X7.0.1-b2bua-1.0)

VCS OCS/Lync: TANDBERG/4481 (vcsversion-presence-relay-3.0)

 

 

Related Information
    •    RFC3261 - http://tools.ietf.org/html/rfc3261
    •    RFC6011 - http://tools.ietf.org/html/rfc6011
    •    http://en.wikipedia.org/wiki/Session_Initiation_Protocol

 

Comments
Chris Swinney
Level 5
Level 5

This is a great reference, but could really do with being kept up to date.

THOMAS KRUEGER
Level 1
Level 1

agree, this is a great reference. and updatet in dec 2019.

 

to contribute: I found 

User-Agent: TANDBERG/4136 (X8.11)

in a SIP Message lately.

 

Could be vcs interworking.  Unproved, but maybe someone else can confirm and it is worth to put in in the main list above

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