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IntroductionRequirementsComponents UsedGeneral:RCA: (Root Cause Analysis)Why call details are needed with logs:Automated log reviewOptimal bandwidth/ video settings for TC EndpointsAcano / CMS:CMS and Skype for BusinessCisco iOS: (Routers/ Switches)C...
UPDATE 2-6-24 - The TPTac.net lab was decommissioned as of June 1, 2023. There is no future plan for a replacement
Loopback Systems: (The loopback systems below will loop your audio and video directly back to you. (HDMI-out to HDMI-in, RCA audio-ou...
Introduction This document describes how to obtain system configurations in order for TAC to understand your current deployment, using the xconfiguration and xstatus commands as specified in the product API guides. Contributed by Matt Limbrick, Cisc...
IntroductionThis document describes the available list of User Agent ID’s used for Cisco TelePresence devices Contributed by Matt Limbrick: Cisco TAC Engineer and John Regan, Vernon Depee & Vireak Tuy: Software Engineers Requirements There are no spe...
As per CSCtx45683, TMS cannot send email from Provisioning Directory (TMSPE) with TLS/SSL encryption. As a work-around, you can install “Stunnel” on TMS as an SSL encryption wrapper between TMS and the remote SMTP server to provide the necessary TLS...
Hello Jonathan,
This document is over 3 years old. Things have changed since then :-). If you need daily backups and have TMS, TMS has a feature to perform this task.
Go to (TMS > Systems > Configuration Backup > Perform Backup) and select the syst...
Hello Rick,
As per the current TMS 15 Admin guide, there is no mention of limitations or details processes. Pg.186 refers on how to “Exporting Contacts to a File”, which is really the only thing mentioned in regards.
http://www.cisco.com/c/dam/en/us/...
Hello All, In review of this article, I created the attached document "Exporting TMS Phone Books". Please let me know if this is helpful or needs any changes. Matt LimbrickTAC TelePresence Team Lead - Customer Support EngineerTelePresence Solutions G...
Hello Martin,As I am new to the forum, I will be sure to keep that in mind in the future. I also added a packet capture to the pdf to show how TMS fails without using Stunnel. The pdf on how to setup Stunnel on TMS is at the link below:https://suppor...
