Steps to Integrate a Standalone CUIC 11.0(1) with UCCX 11.0(1)

[Vincenzo Maresca]

Hi John, thank you so much for your guide.  I followed your step, but I have a problem.

[John Gillich]

Hi,

Where did you see this error?

Thanks,

John

[suren]

Hello Vincenzo:

Where you able to solve this problem?

I'm having the same issue that you mention on error_cuic.png

[Vincenzo Maresca]

Hi, I resolved replicating the configuration of the uccx in cuic.

[Akash R. Bhame]

Hi John,

Need small help, facing issue with integration of stand alone CUIC with UCCX 11.5.

UCCX IP: 172.29.107.22

Getting following error on CUIC.

for database host 172.29.107.22:

INFORMIXSERVER does not match either DBSERVERNAME or DBSERVERALIASES.

Regards

Akash

[John Gillich]

Hi Akash,

Did you follow the steps in the guide. You may need to sync the database.

Regards,

John

[Akash R. Bhame]

HI John,

We have followed the document, which database? could you guide me?

regards

Akash

[Christopher Koelling]

If I enable standalone, does that invalidate the co-resident version already in production? I want to test the standalone without impacting my users' access to their reports.

[John Gillich]

No, It does not.

[Christopher Koelling]

Great! thank you.

[Christopher Koelling]

anybody know how to convert the old .chc definitions from the HRC into XML or at least be able to read the content if you don't have access to the HRC anymore?

[kunthea.nuth@campura.com]

Unable to communicate to the CUIC server.: This is the issue with I start the integration between UCCX and UCIC