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The MARS UCCX Campaign Manager application provides business users with an easy-to-use web-based interface to manage the features and functions of the Campaigns configured in the Cisco UCCX.

  • Manage campaigns-Edit important campaign parameters
  • Upload contacts manually
  • Auto-Upload of contacts
  • Monitoring contact lists
  • Deleting contact lists

 

There is no need to give access/credentials of the Cisco UCCX admin interface to campaign managers which has much more complicated multiple configurations than just for day-to-day changes to be made for running of campaigns.

 

The application supports three levels of user access:

  • Administrator: Read/Write access to all configuration items including user management, UCCX connection configuration, Campaigns and other operational parameters
  • Campaign Manager: Read/Write access to every campaign in Campaign Management
  • Supervisor: Read only access to every campaign in Campaign Management

Please refer attached document for details.

FOR MORE DETAILS MAIL TO: info@parsec-tech.com

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