The MARS UCCX Campaign Manager application provides business users with an easy-to-use web-based interface to manage the features and functions of the Campaigns configured in the Cisco UCCX.
- Manage campaigns-Edit important campaign parameters
- Upload contacts manually
- Auto-Upload of contacts
- Monitoring contact lists
- Deleting contact lists
There is no need to give access/credentials of the Cisco UCCX admin interface to campaign managers which has much more complicated multiple configurations than just for day-to-day changes to be made for running of campaigns.
The application supports three levels of user access:
- Administrator: Read/Write access to all configuration items including user management, UCCX connection configuration, Campaigns and other operational parameters
- Campaign Manager: Read/Write access to every campaign in Campaign Management
- Supervisor: Read only access to every campaign in Campaign Management
Please refer attached document for details.
FOR MORE DETAILS MAIL TO: info@parsec-tech.com
