Has this process changed, or is it different for the IX5x00 units? I've tried this on 4 panels in all different states of operation, and none of them respond to the mute press for 10 seconds (or 20, or 60 for that matter).
I've tried doing this and it doesn't work. The 10 will flash red in the bottom middle, light up normal and then reboot. It's almost as if it's stuck rebooting, even without holding mute and pushing the down volume twice. or having it unplugged holding mute then plugging it in... it's just stuck on a constant reboot. How can I fix this or what is wrong to replace it?
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