Cisco Business Edition 4000 (BE4K) solutions is a simple, easy-to-use and affordable cloud-managed communications system
based on proven IP telephony and voicemail technology.
It was developed for small, voice-centric only, businesses.
What does it offer?
BE4000 is a dedicated voice appliance which provides:
a) essential IP telephony and voicemail features (based on Cisco CME/CUE platforms).
b) SIP VoIP trunks (no license required)
c) PSTN connections (PRI, BRI,FXO,FXS) - you can select up to 2 NIMs to add in the appliance
d) Cloud management -BE4K is entirely managed via the Cisco Business Edition Management cloud portal
e) subscription-based seat licenses for users (1, 3 or 5 year)
Note: it does NOT offer Router/VPN/Security or other data-related services.
Cloud Management - easy to deploy and manage:
The BE4000 is a completely cloud-managed IP phone system. The cloud management portal features simple and intuitive management capabilities that make the BE4000 quick to deploy and simple to manage and use. New users and phones can be added in minutes. You can manage all your office locations from anywhere, and end users can easily customize their own phone and voicemail settings.
How does it compare with BE6000 solution?
BE4K solution provides essential IP telephony and voicemail features only. So it fits for voice-centric only customers.
It does NOT offer advanced UC, Video, Contact Center or Spark Hybrid services options like BE6K solution.
Although BE4K does not support Video, softclients, Spark Hybrid services,
a customer could select to deploy BE4K for telephony/voicemail needs only
and then utilise Spark solution for enterprise team messaging and video meetings
without any integration between these two solutions.
How to order?
1) Select one BE4K appliance.
2) Select IPPhones for your users (78xx, 88xx) (ATA190 is in the plans) (no plans for 3905).
3) Select seat/user subscription licenses for all your users (1, 3 or 5 year subscription plan available).
One seat/user license entitles that user to connect a single endpoint device (such as a phone, fax, or conference phone)
and provides one voicemail box.
Minimum order is 10 seats (ordering guide mentions 20 but will be updated soon).
4) Choose PSTN interfaces (PRI, BRI,FXO,FXS NIM cards) (note that PRI NIMs require PVDMs).
DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides.
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