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How to integrate Unity connection with Microsoft Office 365 for Single inbox

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Scope: The attached document covers the pre-requisites and configuration steps necessary to integrate Unity connection with Microsoft Office 365 to achieve Single Inbox functionality.

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Contributor

Hi

did you go from a non-AD integration to an AD integration during this process?  I am reading the Cisoc docs and I am not seeing anything about needing AD integration as a pre-requisit.

Participant

Hello,

You are right, AD is not a pre-requisite for office 365 integration.

 

thanks,

Kapil

 

 

Beginner

Kapil or jsillers did any of you manage to get this working? As I have yet to get this to work also.

Your input is much appreciated.

Thank you!!!

Contributor

We never got it working on CUC 8.6

Eventually the customer upgraded to v10.6 and my understanding is we did get it working on there.  I didn't do it however so I don't have any insight other than "don't do it on v8.6"

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