Exception ID: 39ED0428

[roysm]

Hi

I posted a message earlier and now I cannot access it. When I do, I get 

"An Unexpected Error has occurred.
Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 39ED0428.
Click your browser's Back button to continue."

The message I posted is at https://community.cisco.com/t5/routing/firmware-upgrade-fails-on-asr-1004/td-p/4157233

Can anyone help please?

Thanks

Roy

[Kelli Glass · Accepted solution]

Roy, 

I see your post in the Community. Can you please log out, refresh your browser and log back in. That should fix the glitch. If not, and you still can't access the link, please let me know.

Kelli

[roysm]

Kelli

I can now access the original post. Thanks.