06-23-2015 09:28 AM - edited 03-15-2019 06:10 AM
I had a functional finesse environment and after installing licensing realized that I could not longer get into finesse.
After noticing that the service was not running and not activated I attempted to activate. Then go this error:
11-30-2017 09:06 AM
Dear Steve,
do you found solution for that, as we have permanent licenses and i just activate the finesse on uccx 10.6 and now it give me license alert?
thanks in advance.
12-04-2017 02:26 AM
when you update the appropriate licenses on a UCCX deployment.
Run the utils uccx finesse activate command on CLI to activate Cisco Finesse Service on each Unified CCXnode in a cluster( run on all Nodes) and Reboot the System for the changes to take effect.
Thanks ,
S. Ram
12-10-2017 12:25 AM
Thanks Ram for the reply,
My issue solved, i have opened a case with licensing team about it, the UCCX license Mac address changed and we need to rehost the license again.
Thanks...
07-04-2018 02:59 AM
Hi all,
Is this a normal behavior to have to reactivate finesse each time you rehost ?
I mean I had to rehost my uccx licenses just because I changed the NTP server and then Finesse stops working.
I Think I have been lucky to Think about trying to reactivate finesse because it is just incredible to have to do that just for a license rehost. I mean normally, license rehost can even be done during working hours because it is supposed to have no impact.
In addition, just Finesse is impacted, CAD is not, so it is a non sense.
Alex
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide