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philippe.cousineau
Enthusiast

6945 Phones get JTAPI ERROR, not 6941

Hi, I have the same config if I compare a 6941 vs 6945 but the agent can't login with CAD if they have a 6945.

Anyone ?                  

1 REPLY 1
anchoudh
Engager

Hi Philippe,

Could you please attach the exact error screenshot of this CAD. Along with the CAD logs (C:\Program Files\Cisco\Desktop\log)

Thanks,

Anand

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