6945 Phones get JTAPI ERROR, not 6941

[philippe.cousineau]

Hi, I have the same config if I compare a 6941 vs 6945 but the agent can't login with CAD if they have a 6945.

Anyone ?                  

[anchoudh]

Hi Philippe,

Could you please attach the exact error screenshot of this CAD. Along with the CAD logs (C:\Program Files\Cisco\Desktop\log)

Thanks,

Anand