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6961 and "One-Button Login"

Javier Cuadros
Level 1
Level 1

Hi.

actually i'm designing a customer solution, and they require as mandatory the "One-Button Login" feature for end users. the question is does this feature works with cisco ip phones 6961? i'm planning to group operators (9 of them) into a queue inside IPCCX v8.5 and perhaps other end users in another queues with model 6945, are these compatible with this feature?

thanks in advance.

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

This only requires a line on the phone configured as a service url.  So to answer your question, with a question, does a 6961 have a spare button which can be configured as a service url?

I created a 6961 quick and modified it's button template as a test, and I was able to assign a service url button to the phone.