07-08-2024 08:35 AM
I need to install the Admin Client Tools for U/PCCE 12.6(2)
Everywhere I look says this is on the ISO but I can't find a location to download the CCE ISO. Has this been removed?
Many thanks,
Scott.
07-08-2024 11:40 AM
Yes unfortunately in my experience if you need the core software for the Windows devices, Cisco doesn't typically post them on the normal download page. They will/do for the non-Windows devices like CUIC or Finesse and sometimes VVB, but not for the CCE software. They will post the ES links there, but not the original installer.
07-18-2024 02:37 AM
If the subscription/contract for the customer is still active/renewed, you will be able to download the software IOS at any time, go to mce.cisco.com and then login with a user that have access to the subscriptionID/contract, go to contracts, select the contract/subscriptionID and then add it to the cart, from there you will be able to find all software downloads and download them into your machine.
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