Hi everyone:
On the Finesse Desktop layout, I see the live data report for Agent, but how do I view the ‘Agent Name All Fields’ live data report? The link below from the desktop layout can be modified? Any other solution? I want individual agents who logged into the the Finesse to see their ‘Agent Name All Fields’ report.
<!-- HTTPS Version of LiveData Gadgets -->
<!-- TEAM STATUS REPORTS: 1. Agent Default view (default), 2. Agent Skill Group Default view -->
<gadget>https://cuic:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId_1=99E6C8E210000141000000D80A0006C4&filterId_1=agent.id=CL%20teamName&viewId_2=9AB7848B10000141000001C50A0006C4&filterId_2=agent.id=CL%20teamName</gadget>
