cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1431
Views
0
Helpful
1
Replies

CUIC Agent Login Logout Activity report - Dataset status is Failed (Database error)

Amadeuz.Mozart
Level 1
Level 1

AgentLoginLogoutActivityReport_.jpg

show error details.PNG

  

AgentLoginLogoutActivityReportError (1).JPG

Software Type: Cisco UCCX Unified Intelligence Center Reporting
Software Version: Version:10.6(1) build 1 (10_6_1_11001_31)

 

UCCX Unified Intelligence Center Database error when trying to retrieve a Agent Login Logout Activity Report

 

Checked Data sources CUIC and UCCX were in service.

1 Reply 1

If you pick one specific date does it work? Or it always fails no matter what options you select?