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Agent ready timer

george
Level 1
Level 1

‎02-10-2006 09:40 AM - edited ‎03-13-2019 11:29 PM

Hi,

Is there a timer setting for an agent to move from "Not Ready" to "Ready" state? Running IPCC v3.52. and CCM v4.01

./G

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sanjeev.thallikar
Level 4
Level 4

‎02-10-2006 10:03 AM

Nope. Wrapup can be timed. But Not Ready cannot be.

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