07-07-2021 10:36 AM - edited 07-07-2021 10:43 AM
Hi All,
I am facing an issue with only Agent team summary report which stuck in talking state..
Have no issues with call all are working normally.
But agents are showing as talking in Agent team summary report(live report)..
Any help!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community